FAQ’s

Q
I am not an engineer but I know what I need the telescopic pole to achieve, can you help me develop my product?
A
Yes we will discuss your requirements and advise on the correct load bearing and material specifications.

Q
I am developing a new concept and only need two telescopic poles at this stage to make a prototype in order to raise funding will you make just 2 poles?
A
Yes obviously low quantities cost more per unit because they have to bear the design and set-up costs but we keep our prices down believing that when your product takes off you will come to us for further orders.

Q
How do I connect my product to your pole?
A
We offer a complete service and will work with you to develop a suitable method of bringing our telescopic pole together with your product. We have done this for many industries it is an essential part of our job.

Q
We need a pole to reach down inside deep holes; does your pole work upside down?
A
Yes we use the appropriate clamping system based on the load weight and application, we currently do this for the mining, rescue and nuclear industries very successfully.

Q
We need our poles to be coloured to match out product branding can you accommodate this request?
A
Yes we use assorted methods of colouring and personalising our telescopic poles, if you provide us with an accurate colour reference we will supply you a swatch of the coloured material of choice for your approval before production.

Q
Can you supply bags for the poles?
A
Yes we supply zipped branded shoulder bags for the rescue services as well as pouches and boxes just let us know your requirements.

Q
We require a non-conductive telescopic pole can you help?
A
Yes we currently supply the rescue industry with none conducting fall arrest and long reach rescue poles so this is no problem for us.

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